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| About Us This web site is owned and operated by Chas Newens Marine Co Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the contact page or use the details below. Our Contact details: Chas Newens Marine Co Ltd The Boathouse Embankment Putney London SW15 1LB Phone: 020 8788 4587 Fax: 020 8780 2339 Email: hire@chastheboat.co.uk Company number: 1475402 VAT Number: 317 8891 20 Registered in England and Wales |
| Making A Purchase The posting of a signed application to Chas Newens Marine Co Ltd. or a telephone, email online or a booking made in person followed by a verbal acceptance, or an acceptance letter or email sent by Chas Newens Marine Co Ltd. forms the basis of a contract. Bookings will only be accepted when accompanied by the appropriate deposit. The deposit for our courses are listed below. PLEASE NOTE: Deposits are non refundable should you cancel your place with less than 14 days notice. Full payment must be made before the course commences. If full payment is not made then Chas Newens Marine Co Ltd reserves the right to re sell your place. Courses booked within one week of the start date must pay the full fee at the time of booking. Cheques Cheques should be made payable to Chas Newens Marine Co Ltd. and posted to Chas Newens Marine Co Ltd, The Boathouse, Embankment, London, SW15 1LB please write on the back of your cheque your name, the course(s) you have booked and the start date of the course(s). Credit and Debit Cards Credit and Debit Cards can be taken over the phone or online, we accept the following cards Visa Debit/Delta Visa Electron Visa Master Card Maestro/Solo Bank Transfer Bank transfer to Chas Newens Marine Co Ltd. Lloyds TSB, Sort Code 30-92-38 Account Number 00121206 International customers often find it is cheaper to use a credit card over the phone and pay the 2.5% handling fee than it is to pay international money transfer fees. Cash Cash can be taken at our office in Putney, London but only in person, do not send us cash through the post. |
| Shipping And Handling Any documents that are required to support your course you have chosen will normally be sent using either a next day courier service or first class royal mail |
| Tax Charges Chas Newens Marine charge VAT at the currently applicable rate. At time of Publishing this is 20% in the UK. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 208 788 4587 (International +44 +44 (0) 208 788 4587) or fax us on +44 (0) 208 780 2339 or write to us at The Boat House Embankment Putney London SW15 1LB United Kingdom |
| Privacy Policy Chas Newens Marine Co Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future. None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder. |
